WaitQWaitQ

The waitlist management system that makes waits feel shorter

Turn waitlists into warm welcomes. Keep customers informed, the entrance calm, and service flowing.

No credit card required • 5-minute setup • Cancel anytime

Stop losing revenue to long waits and chaotic wait lines

Stop losing revenue to long waits and chaotic wait lines

WaitQ brings order to the door with clear, real-time wait updates. that lead to fewer walk-aways on busy nights.

How WaitQ delivers a modern waiting experience

Check in customers in a breeze

Check in customers in a breeze

Customers check in themselves or staff adds them, from any device.

More about self-check-in
Know exactly who's next

Know exactly who's next

See who's waiting, notify them when it's their turn and reduce cancellations.

More about digital waitlist
Turn wait data into decisions

Turn wait data into decisions

Real-time insights improves service and historical data informs long-term operations.

More about analytics

Improve revenue, reviews, and repeat visits

Handle peak hours with ease
For managers

Handle peak hours with ease

  • See who's waiting and who's next in a glance, and send "table ready" notifications with one tap
  • Cut wait times with more efficient queue management
  • No mistakes, crossed-out names, or constant "how long?" interruptions
Better, consistent customer experience
For customers

Better, consistent customer experience

  • Anyone can join the public digital waitlist from their phone or kiosk
  • Replace crowded entrances with calm, accurate updates
  • Customers get accurate wait times on public display or directly on their phones

Modern, efficient waitlist management

WaitQ excels in restaurants, but handles queues for any busy customer-facing business.

See how restaurants benefit from WaitQ
Designed for walk-ins

Designed for walk-ins

WaitQ is made for busy front doors that seek a smoother flow when their business is full.

No apps or hardware required

No apps or hardware required

WaitQ runs in your phone, tablet as well as TV and kiosk. No extra installs needed.

Set up in 5 minutes

Set up in 5 minutes

WaitQ is designed to be user-friendly and can be set up quickly with no training.

How we turn waiting time into a competitive advantage

Real-time waitlist

Easily run waitlists that show who's waiting, who's next in real-time, even across multiple locations.

Real-time waitlist

Virtual waiting room

Guests see their position in line in a virtual waiting room, fully customized with your branding.

Virtual waiting room

Public display

Display waiting times on any device: TVs, tablets or phones.

Public display

Notifications

Text messages tell customers when it’s their turn. No app downloads required.

Notifications

Self-service kiosk

Offer self-service check-ins for a truly efficient service.

Self-service kiosk

The smart way to manage walk-in customers

Reduce wait times, improve customer satisfaction, and increase revenue by servicing more, happier clients.

No credit card required • 2-minute setup • Cancel anytime