Blog
Updates, guides, and best practices for modern waitlist and queue management.
Retail queue management: Complete guide for 2026
This guide covers how these systems work, what features matter most, and how to choose and implement the right solution for your store.
Free SMS waitlist templates for busy restaurants
This guide includes ready-to-use text message templates for every stage of the wait, from initial confirmation to table ready alerts, plus tips for automating the entire process.
Waitlist vs reservations: How to choose the right restaurant system
Waitlists or reservations? This guide breaks down how each system works, when to use which, and what features actually matter when choosing software for your restaurant.
How to cut restaurant wait times without hiring more staff
This guide covers the tools, workflows, and tactics that help restaurants cut wait times using the team they already have.
How to improve the waiting experience in restaurants: 8 proven strategies
How to improve restaurant waiting experience for customers and make better first impressions, generate better reviews and shape a more efficient service.
Why self check-in beats host-managed service in restaurants
Learn more by breaking down how self check-in compares to traditional host-managed service, the profit impact you can expect, and practical steps for rolling it out at your restaurant.
Introducing WaitQ
WaitQ is a modern virtual waiting software that reduces perceived wait times and keeps guests informed. Here’s exactly what we’re building and why it matters.