Keep the queue moving and tables turning
From hawker stalls to fine dining, WaitQ replaces the clipboard with a digital queue. No app downloads.
5-minute setup • No app downloads • Cancel anytime
Walk-ins shouldn't walk out
Customers who know their wait don't leave. With WaitQ, they know their place in the queue and get a WhatsApp message when it's their turn. Walk-outs stop, revenue increases.
The online queue app built for busy restaurants & cafes
Goodbye to paper lists and crowded entrances with queues spilling onto the street.
Check in customers in a breeze
Customers can check-in themselves or staff adds them from any device. No special device required.
Control the waiting queue
Know who's waiting and tap to notify who's next. Reduce walk-aways and no-shows.
Notify their turn
Customers can wait anywhere, and get notified by SMS or WhatsApp when it's their turn.
WaitQ pays for itself on day one.
Up to 30% of customers leave during peak hours. Seat customers faster with WaitQ and get return on your investment, fast.
Designed for the pace of Singapore's food scene
Hawker centres
Casual dining
Zi char stalls
Kopitiams
Upscale dining
Food courts
Why restaurants in Singapore love WaitQ
Public display
Display waiting times on any device: TVs, tablets or phones. You don't need new hardware.
Self-service kiosk
Offer self-service check-ins with a custom, branded interface.
User-friendly & modern
WaitQ is intuitive and can be set up in < 5 minutes with no staff training.
Virtual waiting room
Customers see their position in the queue in a virtual waiting room, fully customized with your branding.
Valuable wait data
Real-time insights improve service and historical data informs long-term operations.
Turn waiting into a competitive advantage
Without accurate wait estimates, the perceived wait times increase by 20%. WaitQ reduces customer wait anxiety with live updates on their position in the queue.
Improve your queue and your turnover
Walk-ins leave when the wait feels uncertain. Increase revenue by servicing more, happier clients, starting from just 25SGD/month.
5-minute setup • No app downloads • Cancel anytime
Improve revenue, reviews, and repeat visits
Badly managed queues damage your restaurant in different ways.
Before WaitQ
Front-door chaos
Crowds at the entrance slow seating, stress staff, and lead to customers walking away during lunch rush.
Time-consuming paper waitlists
Manual lists create mistakes, constant "how long?" interruptions and uncertainty about who's next, leading to lost tables.
Poor, unpredictable guest experience
Unclear wait expectations frustrate guests, trigger no-shows, and damage reviews.
With WaitQ
Organized queue, organized mind
Customers check in digitally. Your team knows exactly who's next. No yelling names, no confusion, no lost tables.
Virtual waitlist, real data insights
Real-time wait visibility means fewer customer complaints and more accurate seating predictions. You know what's actually happening.
Happier customers, better reviews
Customers know the wait upfront. They stick around, spend money while waiting, and have better experiences.
Flexible pricing
Start a 7-day free trial today. No credit card required.
Waitlist
Manage your queue from any device
- Unlimited waitlists
- Unlimited customer visits
- 1 business location
- 5 staff accounts
- 30 days Analytics & customer history
- QR code self check-in & kiosk
- No Email notifications
- No SMS or WhatsApp notifications
Waitlist & Notify
Your queue, plus notify customers when it's their turn
- Unlimited waitlists
- Unlimited customer visits
- 4 business locations
- 20 staff accounts
- 60 days Analytics & customer history
- QR code self check-in & kiosk
- Unlimited Email notifications
- 200 SMS/WhatsApp notifications included
- Purchase additional notifications available