Notifications to keep every waiting customer in the loop
WaitQ sends SMS, Whatsapp, and email notifications the moment you're ready for a new customer. No chasing, no shouting, no missed spots.
How WaitQ notifications work
From waiting to seated.
Guest joins the waitlist
When a guest checks in via QR code, kiosk, or link, they add can their phone number or email.
They step away but stay informed
WaitQ displays a live progress of your waitlist so your customers can go for a walk or wait in their car without hovering at the door.
Notify them to get the message
The moment you call a guest on your dashboard, WaitQ fires a notification via their preferred channel: WhatsApp, SMS or Email.
The wait feels shorter without having to stand there
Perceived wait times drop if customers aren't watching the door anxiously. With WaitQ, they're free to grab a coffee, and get a text when it's their turn.
- Guests can leave the door without leaving the queue
- No anxious hovering, no lost spots
- A calmer entrance makes a better first impression
3 channels to notify your customers
You control which ones you want active in your business.
SMS
Reaches any phone, anywhere in the world, no internet connection needed.
With nearly 100% open rates, it's suited for tourist-heavy venues or international guests.
A reliable fallback that works for every guest in every country. Always on, always delivered.
Supported countries
WaitQ supports SMS and WhatsApp notifications across 60+ countries. Email is available everywhere.
Ready to reduce walk-aways?
Set up notifications in minutes. No credit card required.
Set up notifications in minutes
Keep every guest informed, from the moment they join to the moment they're seated.
5-minute setup • Free 14-day trial • Cancel anytime