Notifications to keep every waiting customer in the loop
WaitQ sends SMS, Whatsapp, and email notifications the moment you're ready for a new customer. No chasing, no shouting, no missed spots.
How WaitQ notifications work
From waiting to seated.
Guest joins the waitlist
When a guest checks in via QR code, kiosk, or link, they add their phone number or email.
They step away but stay informed
WaitQ sends position updates automatically so guests can grab a coffee or wait in their car without hovering at the door.
Tap Ready - they get the message
The moment you mark a guest as ready, WaitQ fires a notification via their preferred channel.
The wait feels shorter without having to stand there
Perceived wait times drop if customers aren't watching the door anxiously. With WaitQ, they're free to grab a coffee, and get a text when it's their turn.
- Guests can leave the door without leaving the queue
- No anxious hovering, no lost spots
- A calmer entrance makes a better first impression
3 channels to notify your customers
You control which ones you want active in your business.
SMS
Reaches any phone, anywhere in the world, no internet connection needed.
With nearly 100% open rates, it's suited for tourist-heavy venues or international guests.
A reliable fallback that works for every guest in every country. Always on, always delivered.
Supported countries
WaitQ supports SMS and WhatsApp notifications across 60+ countries. Email is available everywhere.
Ready to reduce walk-aways?
Set up notifications in minutes. No credit card required.
Their spot is saved. You just need to call them in.
Set up notifications in minutes and keep every guest in reach, from the moment they join to the moment they're seated.
No credit card required • 2-minute setup • Cancel anytime