WaitQ Sitemap
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Help Center
Queues, waitlists and walk-ins
- How to add a walk-in party
- How to call a customer safely
- How to update a queue customer's status
- How estimated wait time works
- How to configure service duration and arrival windows
- How to add custom fields to a queue
- How to clear or close a queue safely
- How to find previous entries in queue history
- Why a customer cannot join a queue
Appointments & reservations
- How to create a booking list
- How to configure booking availability
- Booking duration, frequency, and start intervals explained
- How to control how far in advance customers can book
- How to add a booking manually
- How to edit or reschedule a booking
- How to cancel a booking and notify the customer
- How to block a day from new bookings
- How to configure booking form fields
- How to use services with different booking durations
- How to manage booking no-shows
- How booking capacity works
Billing & plans
- How to choose the right WaitQ plan
- How to change your subscription
- Plan limits explained
- How notification credits work
- What happens when you reach a plan limit
- How to buy additional notification credits
- How to update billing details
- How to find invoices and payment history
- How to cancel a subscription
- What happens to your account after cancellation
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