Your check-in page is what customers see when they scan your QR code, open the kiosk, or tap your link on social media. Branding it helps customers trust they are in the right place before they join a queue or make a booking.
What you can customise
| Element | Where it appears | Where to set it |
| Logo | Check-in page header and other customer-facing pages | Settings → Business |
| Buttons color | Buttons and highlights on the check-in page | Settings → Business, or per location in Edit location → Branding |
| Cover image | Banner at the top of the location's check-in page | Edit location → Branding |
| Links (menu, website, Instagram, Facebook, Google Maps) | Check-in page, and the page customers keep open while they wait | Edit location → Links |
The logo is set once for the business and shared by every location. The cover image and links belong to each location. When a location has its own buttons colour, its check-in page uses it instead of the business colour.
1. Add your logo and buttons colour
Open Settings in the sidebar and select Business. You need administrative access.
Upload your logo and choose a Buttons color, then save. Use your main brand logo here, since every location shares it. The logo should be a PNG or JPG, ideally square at 512 × 512 px, and no larger than 2 MB.
2. Add a cover image
From the Location overview, select Edit location and open Branding. Under Cover image, choose Select image. Cover images can be added once the location has been created.
Choose an image that represents your venue, such as your storefront, dining room or chair area. The cover is never taller than 3:2 or 40% of the screen. On phones, a 3:2 image shows in full; taller images are trimmed at the top and bottom, and very wide banners at the sides. On tablets and computers the 40% limit can trim the top and bottom of any image, and your logo overlaps the bottom centre, so keep important details in the middle of the image. Use a PNG or JPG of 1800 × 1200 px (3:2), no larger than 2 MB.
To give this location its own colour, set Buttons color in the same section. Choose Use business color to go back to the business colour.
3. Add your links
In Edit location, open Links and add your Website, Menu URL, Instagram, Facebook and Google Maps links. Each one is optional.
Customers can open them from the check-in page and while they wait, without losing their place in the queue. Adding a Menu URL shows a View menu button, so guests can decide what to order before they are seated. For Google Maps, use your Google Maps place link.
4. Preview and test
From the Location overview, open Check-in and choose Open check-in page. Check the page on a phone, since that is how most customers will see it:
- The logo is sharp and not cut off.
- The cover image looks right on a small screen.
- Text and buttons are easy to read against your buttons colour.
- Every link opens the right page.
If you run several locations, open the check-in page for each one. A location with its own buttons colour, cover image or links will look different from the others.
Sharing your check-in page online
Once it is branded, your check-in page works as a single link you can share anywhere customers find you:
- Your Instagram or Facebook bio
- Your Google Business Profile, so people can join or book from Google Maps and Search
- A "Join the queue" or "Book now" button on your website
To copy the link, open Check-in from the Location overview, choose Open check-in page, and copy the address from your browser.
Frequently asked questions
Can each location have its own branding?
Yes. Each location can have its own buttons colour, cover image and links. The logo is set at business level and shared across all locations.
Is branding available on every plan?
The logo and links are available on every plan. Custom colours and cover images come with the Grow and Business plans. On Starter, branding is limited to your logo.
Does branding also change my notifications?
No. SMS, WhatsApp and email notifications use the name you choose under Notification brand in each list. See How notification branding works.
Continue with How to configure Public check-in or How to update your business details.