The queue and table management system for busy restaurants
See every waiting party and every open table on one screen. Guests wait wherever they like and come back when their table is ready.
Unlimited guests • No app downloads • No per-cover fees
Every waiting party and every free table, in real-time
From ramen counters to brunch spots, WaitQ keeps the busiest doors moving
Let walk-ins join the queue themselves
Every party joins one live waitlist with their party size, so hosts know who’s next without a paper list.
Take reservations ahead of time
Take bookings online and see them on the same timeline as the waitlist, at no extra cost.
Seat each party at the right table
Build your floor plan with drag and drop, then see which tables fit each party and when they free up.
Built for the rush
Your first queue goes live in minutes on the phones and tablets you already have. Every location runs from one account.
- Unlimited guests, bookings and tablesUnlike other platforms, we don't cap or charge extra by the number of guests you serve. A packed weekend never changes your bill.
- See when the line peaksTrack average waits, walk-away rates and busy hours across every location, so you can staff the rush with real numbers.
How WaitQ removes wait uncertainty at your walk-in queue
Check-in
Guests scan a QR code at the door or join from your check-in page. Hosts can add any party in seconds.
Wait
Guests see their place and quoted wait on their phone, so they can step away and stay updated.
Seat
When a table frees up, call the party back by push, text message or email in one tap and seat them where they fit.
See what walk-aways cost you each month 💸
Calculate how much revenue poorly managed lines are costing your restaurant.
What your door gets with WaitQ
Public check-in page
Give guests one branded page to join the queue or book a table, even remotely.
Every location, one account
Run each location from one account, each with its own floor plan.
Analytics that inform staffing
See average waits, walk-away rates and peak hours, so you plan staff around the real rush.
Branded waits
Guests follow their place on a page with your logo, so the wait still feels like your restaurant.
Guests wait wherever
Tell guests their table is ready by push notification, WhatsApp, SMS or email.
Run takeout pickups from the same screen
Give takeout orders a number and track them in their own queue, right next to your walk-ins and reservations.
- Notify guests when their order is ready
- No orders going cold
Paper list or WaitQ: what changes at the door
Badly managed queues damage your restaurant in different ways.
Paper & clipboards
Front-door chaos
Hosts cross out names and shout the next guests. Waiting parties block the door, and new guests read the crowd as a reason to go elsewhere.
Walk-aways nobody counts
Manual lists create mistakes, constant "how long?" interruptions and uncertainty about who's next, leading to lost tables. Parties who leave simply vanish from the list.
Poor, unpredictable guest experience
Unclear wait expectations frustrate guests, trigger no-shows, and damage reviews.
WaitQ
Guests wait wherever they like
Parties join from a QR code and step away until you call them, so the entrance stays clear.
One tap calls the party back
Guests see their place on their phone and get called back by push notification, text message or email.
Happier customers = better reviews
Customers know the wait upfront. They stick around, spend money while waiting, and leave happier. That shows in your ratings.
Keep the host stand calm on your busiest night
Get customers seated faster, reduce no-shows, and grow revenue from day one.