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Kiosk check-in for walk-in queues

One tablet at the door. Customers check in themselves, without tying up your staff. Set it up in minutes and your front-of-house runs itself.

Set up your waitlist in 5 minutes
Kiosk check-in for walk-in queues

How kiosk check-in works in WaitQ

Customers walk up, tap their name and phone number, and join the digital waitlist on the spot.

Create a branded waitlist

Create a branded waitlist

Create a waitlist that matches your brand and with the form fields your business needs.

Place a tablet or screen at the entrance

Place a tablet or screen at the entrance

Customers walk up, tap their name and phone number, and join the digital waitlist on the spot.

Customers add themselves

Customers add themselves

No one waiting at the counter just to be added to a list.

Why a dedicated check-in kiosk works

Keep the line moving, without the stress
For managers

Keep the line moving, without the stress

  • Staff focused on service, not admin at the door
  • Consistent check-in experience across every shift
  • Fewer missed names, typos, and frustrated customers
Customers join the queue on their terms
For customers

Customers join the queue on their terms

  • Walk up, tap in, done in seconds
  • No app downloads required
  • Wait from anywhere and get notified when it's their turn

The last queue your customers will complain about.

Start your WaitQ trial for free today.

Start WaitQ for free
What you can customize

What you can customize

  • Your branding
    Upload your Business logo, change the name of waitlists, tailor the check-in form to fit your needs. You have full control.
  • Form fields
    Choose between customer name, phone number, email, group size and preferences. You decide.
  • Waitlist hours
    Define the active working hours to accept guests. Define it for each location and all the waitlists will follow.

Smooth queue check-in for any business

FAQs: Kiosk check-in at WaitQ

What is kiosk check-in?

A queue check-in kiosk is a shared tablet or screen placed at a business entrance where customers tap in their details and join a digital waitlist. No staff involvement needed. Once added, customers can wait anywhere and get notified when it's their turn.

Do customers need to download an app to use the kiosk?

No. The check-in runs entirely in the browser on the shared device. Customers tap in their name and number and they're in the queue instantly.

Can I use both a kiosk and QR code check-in at the same time?

Yes. WaitQ supports both. Some businesses place a kiosk at the counter and a QR code at the entrance so customers can choose how they join.

Do WaitQ subscriptions come with a tablet or device?

No. WaitQ is a software subscription. You use any tablet or touchscreen you already own, including an iPad or Android tablet. Mount it at your entrance and you're ready to go.

What device do I need for a kiosk setup?

Any tablet or touchscreen works, including an iPad or Android tablet. Mount it at the entrance or place it on a stand at the counter.

What device do I need for a kiosk setup?

Any tablet or touchscreen works, including an iPad or Android tablet. Mount it at the entrance or place it on a stand at the counter.

Can I customize what information customers enter?

Yes. You choose which fields appear: name, phone number, email, group size, or custom preferences. You can also set active hours so the kiosk only accepts walk-ins during your operating times.

Smarter check-in, smarter business

Customers join the quee in seconds, your staff focuses on service, and your business becomes more efficient.

Try QR code check-in for freeSee pricing