Zapier
Send new guests, bookings and customers to thousands of apps, and add guests or bookings to WaitQ from your other tools.
Integrations that connect WaitQ to the rest of your tools
Send guests and bookings to thousands of apps with Zapier, see bookings in your calendar, and connect your own software with the API.
Included in the Business plan • Zapier, Calendar, API and webhooks
Built into WaitQ
Set them up from Integrations in your dashboard, in a few minutes.
Calendar
See each location's bookings in Google Calendar, Apple Calendar or Outlook, and block bookings while your own calendar is busy.
API and Webhooks
Connect your own website or software: add guests, create bookings, look up customers and get a webhook when something changes.
Odoo POS
Import the floors and tables of your Odoo point of sale into WaitQ's floor plans.
Works with the apps you already use
Through Zapier, WaitQ sends guests, bookings and customers to your other apps, and your other apps can add guests and bookings to WaitQ. Here are a few ideas for each kind of app.
Calendars and meetings
Keep bookings, meetings and your team's calendar in step.
Google Calendar
Calendly
Zoom
Google Meet
Google CalendarPut large bookings on the manager's calendar
When a booking for eight or more comes in, create an event in a shared Google Calendar.
- Calendly
Turn Calendly meetings into WaitQ bookings
When someone books a Calendly slot, create the same booking in WaitQ, next to your walk-ins.
- Zoom
Create a Zoom link for online appointments
When a booking is made on your online consultation list, create a Zoom meeting for it.
- Google Meet
Send a Meet link with each consultation
Add a Google Meet event for every new booking on a remote booking list.
Spreadsheets and reporting
Get your visits and bookings into the tools you report from, or bring a list in.
Google Sheets
Airtable
Notion
Google Drive
- Google Sheets
Log every booking in a spreadsheet
Add a row for each new booking or checked-in guest, ready for your weekly report.
- Google Sheets
Build a guest list from a spreadsheet
When a row is added to a sheet, add that person to your event's guest list.
- Airtable
Keep a customer base in Airtable
Create an Airtable record for every new WaitQ customer.
- Notion
Track VIP visits in Notion
When a guest is checked in, add their visit to a Notion database.
CRM and email marketing
Follow up with customers after their visit, in the tools your team already uses.
HubSpot
Mailchimp
Gmail
Zendesk
- Mailchimp
Grow your mailing list from every visit
Add new customers who agreed to marketing to a Mailchimp audience.
- HubSpot
Keep HubSpot contacts up to date
Create a HubSpot contact for each new WaitQ customer, with their phone and email.
- HubSpot
Book a visit from your CRM
When a HubSpot deal reaches a stage you choose, create a WaitQ booking for that customer.
- Gmail
Send a personal thank-you
After a guest is checked in, send them a thank-you email from your own Gmail.
Messaging and team chat
Let your team know what's happening at the door, wherever they are.
WhatsApp
Discord
Telegram
- Discord
Alert the team about large parties
Post in a team channel when a party of eight or more joins the waitlist.
- Telegram
Know when a VIP arrives
Get a Telegram message when a guest on your VIP list is checked in.
- WhatsApp
Hear about no-shows straight away
When a waitlist guest is marked as a no-show, send a WhatsApp message to the manager.
- Discord
Share the day's bookings every evening
Collect each new booking during the day and post a summary to your team channel at closing time.
Websites, forms and social
Take bookings and sign-ups from wherever your customers find you.
Google Forms
Webflow
WordPress
Wix
Squarespace
Facebook
Instagram
- Google Forms
Take bookings from any form
When someone fills in your booking form, create the booking in WaitQ.
- Facebook
Turn ad leads into guests
When someone fills in a Facebook lead ad, add them to your event's guest list.
- Webflow
Join the waitlist from your website
When your Webflow form is submitted, add the person to a waitlist.
- WordPress
Collect RSVPs on your site
Add every RSVP from a WordPress form to the event's guest list.
Sales and payments
Connect what customers buy to when they come in.
Shopify
Stripe
Square
QuickBooks
- Stripe
Add ticket buyers to the guest list
When a Stripe payment for an event ticket succeeds, add the buyer to the event's guest list.
- Shopify
Book an appointment after a purchase
When someone buys a service in your Shopify store, create a booking for them.
- QuickBooks
Create customers in QuickBooks
Add each new WaitQ customer to QuickBooks, ready for invoicing.
- Square
Keep Square customers in sync
Create a Square customer for every new WaitQ customer.
Building your own integration? Start with the API.
Frequently asked questions
Which plans include integrations?
Integrations are included in the Business plan and with an Access Pass. On Starter and Grow you can see them under Integrations in the dashboard, and upgrade when you want to set one up.
Which apps can I connect to WaitQ?
Zapier, Calendar, the API and Odoo POS are built into WaitQ. Through Zapier you can also connect thousands of other apps, such as Google Sheets, HubSpot, Mailchimp, Shopify and Slack.
Do I need a Zapier account?
Yes. Zapier is a separate service with its own plans, including a free one. You connect your WaitQ account in Zapier with an API key that you create under Integrations.
Can I see my WaitQ bookings in Google Calendar?
Yes. Turn on a calendar link for a location and subscribe to it from Google Calendar, Apple Calendar or Outlook. New bookings, changes and cancellations appear on their own. You can also connect your own calendar so WaitQ stops new bookings while you're busy.
Do customers get messages for guests or bookings added through an integration?
No. Guests, bookings and orders created through Zapier or the API don't receive WaitQ's automatic join or confirmation messages.
How do I keep my data safe?
Only business admins can create API keys, and each key is shown once. Create a separate key for each integration, keep it out of public code, and revoke it in Integrations if you stop using it. Revoking a key stops every Zap and webhook that uses it straight away.
Can I build my own integration?
Yes. The WaitQ API lets your website or software read your locations and lists, add guests, create bookings and orders, look up customers and subscribe to webhooks. The API documentation covers every endpoint.