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How to import and manage guest-list entries

Import attendees, track parties and people, choose visible fields, and record arrivals and no-shows.

You can add guests individually or import a CSV or Excel file. A guest-list row represents one invited party; Party size records how many people are in that party.

Choose the day with the date selector before adding guests or working the door. Each entry has its own Date. If the list looks empty, check the selected day before adding the same guest again.

1. Prepare and import the file

Open the guest list, click the arrow beside Add guest, and select Add guests in bulk (on a phone, it is in the more options menu). Use Download CSV template when you need an example. The required column is name. Optional columns include party_size, email, phone, category, tags, notes, and date.

Set Default date for rows without a date. To import several days in one file, use YYYY-MM-DD in the date column. The import preview shows the day each entry will use.

party_size must be a whole number from 1 to 1,000 and must also fit the minimum and maximum configured for that guest list. Review invalid rows before importing. WaitQ skips duplicate guests reported for the same list and day instead of silently adding them twice. The same guest can have an entry on another day.

2. Add or correct an individual party

Select Add guest to enter a party manually. Use Find an existing customer when the person already exists in your customer records. New entries start with the selected day. Open an entry to correct its Date, contact details, party size, category, tags, notes, services, or custom fields. If you save it on another day, use Go to date in the confirmation to find it.

3. Choose the fields staff need

Use the Customize columns icon next to the search box to choose the standard and custom fields shown in the table. The entire field row can be selected. Keep identity and door-check information visible; hide details that slow down scanning during a busy arrival period.

4. Record arrivals and no-shows

Use Check in to mark an arriving party Showed. Use No-show only when the party did not attend. If several confirmed parties remain after entry closes, the Mark remaining as no-show icon beside the search box shows both the number of parties and the number of people before you confirm. This bulk action applies to the selected day; check the date before continuing. Use Undo bulk no-show if you need to restore those parties to confirmed.

5. Read totals and export

The live headcount adds party sizes, not just rows. A party of four contributes four people. Status filters still count parties, so compare the party and people labels before acting on a total.

Select Export CSV to download records for the selected day, including visit_date, party size, and supported custom fields. Change the selected day to export another day’s entries. Store exports securely because they can contain personal information.

For occupancy timing, read How guest lists affect location occupancy.