After a booking is created, its confirmation gives the customer access to the booking details and any self-service actions enabled for that list.
The customer can review the date, time, service, party details, and location information. Depending on the list settings and the booking's current state, they may be able to reschedule or cancel it.
When a customer changes a booking, WaitQ applies the list's current availability rules. A time that was previously available may no longer be offered.
Staff see customer changes in the booking dashboard. Keep confirmations and reminders enabled when you want customers to return to the correct management link instead of contacting the location for routine changes.