1. Open the booking notifications
Open the booking list, choose Edit list, and select Notifications.
2. Configure each moment
Review the messages for confirmation, reminder, change, and cancellation. Enable the channels your customers use and make sure the booking details and management link are easy to understand.
3. Check reminder timing
Choose a reminder schedule that gives the customer enough time to act. Avoid sending several reminders so close together that they feel duplicated.
4. Test a complete booking
Create a booking with your own contact details, wait for or trigger the configured messages, then reschedule and cancel it. Confirm that every message reflects the current date, time, service, and location.