Use a guest list when you know who is expected and staff will confirm arrivals from an invited list. Use a queue instead when customers need to join and wait for service.
1. Create the guest list
Open the Location overview and choose Create list → Create guest list. The new list belongs to that location; you can move it later with Location in the list's General settings. Enter a clear name and an optional description.
Set Total capacity when the event has a fixed live headcount. Leave it blank when you do not need a capacity warning.
Each guest entry has its own Date, so one guest list can cover several days. Use the guest-list date selector to view and manage the right day; new entries default to that selection.
2. Configure party size and form fields
Open Form fields. Name is always collected. Turn on Party size when one named guest may arrive with other people, then set the minimum, maximum, and whether it is mandatory. Party size includes the named guest.
Enable phone, email, notes, or custom fields only when staff will use them. Turning a field off hides it from new entry forms but does not erase values already saved on existing guests.
3. Set the default visit duration
In General, set Default visit duration (minutes) between 5 and 720 minutes. WaitQ uses this duration to estimate location occupancy after a guest is marked Showed when no services are selected. The default is 60 minutes.
The duration does not automatically change the guest's status or remove the guest from the event totals when it ends.
4. Add services when duration varies
Turn on the Services switch in the Operations menu when guests may attend activities with different durations. Choose the available services and the maximum number a guest may select.
When a showed guest has selected services, their combined service duration is used for location occupancy instead of the guest list's default visit duration.
5. Save and test the list
Save the guest list, add a test party, and mark it Showed. Confirm that the live headcount uses the complete party size, the configured fields are visible to staff, and the location occupancy behaves as expected.
Next, read How to import and manage guest-list entries.