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WaitQ vs Waitlist Me

WaitQ vs Waitlist Me: the best Waitlist Me alternative for multi-location businesses

WaitQ gives you digital check-in, real-time queue control and unlimited customers on a flat monthly rate, with no per-location subscriptions and SMS and WhatsApp credits included.

5-minute setup · WhatsApp included · Available worldwide

By Bruno B.Updated

Waitlist Me is a waitlist and reservations app for restaurants, salons and other single-location businesses. It's a long-standing, dependable pick, with a reservations calendar, native iPhone and Android apps, and automated phone calls for US and Canadian guests. Each location needs its own subscription, and notifications beyond the monthly bundle cost $0.02 each (Waitlist Me pricing).

WaitQ is a queue management and reservations platform for restaurants, salons and other busy businesses. Grow and Business include 2 and 5 locations in one subscription, and every plan comes with unlimited visits, waitlists and reservations. Guests get updates by push, SMS, WhatsApp or email, with no app download.

On this page

What are the main differences between WaitQ and Waitlist Me?

WaitQ bundles several locations into one plan and adds WhatsApp, with credits that work worldwide. Waitlist Me offers native apps and automated phone calls, but bills each location separately and bundles texts only in the US and Canada.

WaitQBest for businesses with more than one location
WaitQ managing several locations from one account
Starting price
$27/month
Multiple locations
✓ 2 or 5 on one plan
Waitlist MeBest for single US or Canadian locations that want native apps
Starting price
$27.99/month
Multiple locations
One subscription each
Strength:
2 or 5 locations on one planGrow and Business cover several sites under a single subscription.
Limitation:
One subscription per locationEach separate waitlist needs its own plan.
Strength:
WhatsApp, SMS, push and emailGuests get called on the channel they actually read (notifications).
Limitation:
SMS and phone calls, no WhatsAppNo WhatsApp on any plan, which matters where it's the default way people message.
Strength:
Credits that work worldwide100, 400 or 1,000 SMS and WhatsApp credits a month, plus unlimited email.
Limitation:
Bundled texts in the US and Canada onlyIn Australia, Mexico, New Zealand and South Africa, every text is billed separately.
Limitation:
No automated phone callsWaitQ notifies guests by push, SMS, WhatsApp and email.
Strength:
Automated phone callsUS and Canadian guests can get a call instead of a text for their second notification.

How do WaitQ and Waitlist Me compare in features?

Both run digital waitlists, reservations and QR code self check-in. WaitQ adds WhatsApp, guest lists, analytics on every plan and several locations per subscription. Waitlist Me adds automated phone calls, which WaitQ doesn't offer, but keeps reports and table management for Pro and up.

✓ IncludedPartial or with limits✕ Not available
WaitQ and Waitlist Me compared on 15 features
FeatureWaitQWaitlist Me
Core
Digital queue✓ (Yes)✓ (Yes)
Reservations✓ (Yes)✓ (Yes)
Guest lists for events✓ (Yes)✕ (No)
Analytics✓All plans (Yes)Pro and up ($47.99/month) (Partial)
Capacity
Unlimited visits✓All plans (Yes)✓All paid plans (Yes)
Multi-location✓1, 2 or 5 included (Yes)One subscription per location (Partial)
Text notifications included✓100, 400 or 1,000 a month (Yes)1,000 to 5,000, US and Canada only (Partial)
Features
QR code check-in✓ (Yes)✓ (Yes)
Self check-in kiosk✓ (Yes)✓ (Yes)
Floor plans & tables✓Grow and Business (Yes)Pro and up (Partial)
Country availability✓Worldwide (Yes)Six countries listed (Partial)
Notifications
SMS✓ (Yes)✓ (Yes)
Email✓ (Yes)✓ (Yes)
WhatsApp✓ (Yes)✕ (No)
Automated phone calls✕ (No)US and Canada only (Partial)

How does WaitQ and Waitlist Me pricing compare?

WaitQ starts at $27/month billed annually, with 2 or 5 locations included on Grow and Business. Waitlist Me starts at $27.99/month per location billed annually ($34.99/month billed monthly), and charges $0.02 for each notification over the monthly bundle. Prices come from WaitQ pricing and Waitlist Me's pricing page.

WaitQ

Flat monthly rate. Unlimited visits, waitlists and reservations on every plan.

  • Free trial7 daysNo card needed
  • Starter$27/monthBilled annually, 1 location
  • Grow$49/month2 locations
  • Business$119/month5 locations
  • ✓ No visit cap on any plan
  • ✓ 100 to 1,000 SMS and WhatsApp credits a month

Waitlist Me

Priced per location. US and Canadian plans include a monthly notification bundle.

  • Premium$27.99/monthBilled annually, 1,000 notifications
  • Pro$47.99/month2,500 notifications, reports
  • Platinum$79.99/month5,000 notifications, floor plans
  • One subscription per location
  • $0.02 per notification over the bundle
  • ✕ No WhatsApp on any plan
Switching from Waitlist Me?Start a 7-day free trial, no card needed. Your first waitlist takes about 5 minutes.
Start WaitQ for free

Should you choose WaitQ or Waitlist Me?

Choose WaitQ if you run more than one location, want WhatsApp, or operate outside North America. Choose Waitlist Me if you run one US or Canadian location and want native apps or phone call notifications.

Best pick for each situation
Your businessWhat to look forBest fit
Two to five locationsLook for several locations under one subscription. WaitQ includes 2 on Grow and 5 on Business; Waitlist Me needs a subscription per location.WaitQ
Guests who expect WhatsAppLook for WhatsApp alongside SMS. Waitlist Me sends SMS and phone calls only; WaitQ includes WhatsApp on every plan.WaitQ
Business outside the US and CanadaLook for text credits included in your plan. Outside the US and Canada, Waitlist Me bills every text separately; WaitQ's credits work worldwide.WaitQ
Reports on the entry planLook for analytics on your first paid plan. WaitQ includes them on every plan; Waitlist Me adds reports from Pro at $47.99/month.WaitQ
Guests who prefer a phone callLook for automated phone call notifications. Waitlist Me offers them to US and Canadian users; WaitQ doesn't.Waitlist Me

Do more with WaitQ

On-brand from the first hello

Your logo, colors, and check-in form, branded the moment a customer scans in your waitlist.

On-brand from the first hello

Valuable insights

Real-time insights improve service and historical data informs long-term operations. Included in all plans.

Valuable insights

Flat multi-location pricing

Add locations at a published rate, no per-location math.

Flat multi-location pricing

Push notifications, text messages (SMS, WhatsApp) and email

Reach customers on the channel with the best open rates in your market.

Push notifications, text messages (SMS, WhatsApp) and email

Unlimited customers

No caps on waitlists, bookings or customers, on any plan.

Unlimited customers

How do you switch from Waitlist Me to WaitQ?

Switching from Waitlist Me to WaitQ takes about an afternoon: set up your business, brand your check-in page, then run both tools side by side for one day before you move over.

  1. Start a free trial and add your business.Sign up for a 7-day trial with no card, then add your location and opening hours.
  2. Add your locations and set up each waitlist.Create your waitlists and reservations, and brand your check-in page with your logo and colors.
  3. Share your QR code and booking link.Print the QR code for the door and add the link to your website and social profiles.
  4. Run both for one day, then switch.Keep Waitlist Me running for one day while your team gets used to WaitQ, then point guests to WaitQ only.

Choose the plan that fits your operation

Start a 7-day free trial today. No credit card required.

Annual saves up to 23%

Starter

For small businesses looking to optimize their operation

$27/month billed annually
  • 1 business location
  • Unlimited waitlists
  • Unlimited reservations
  • Unlimited customer visits
  • 5 staff accounts
  • Unlimited email notifications
  • 100 SMS/WhatsApp credits included
  • 30 days Analytics & customer history
  • QR code self check-in & kiosk
Start a 7-day trial for free

Grow

Recommended

For busier businesses that need more capacity and fewer headaches

$49/month billed annually
  • 2 business locations included
  • Unlimited waitlists
  • Unlimited reservations
  • Unlimited customer visits
  • 20 staff accounts
  • Unlimited email notifications
  • 400 SMS/WhatsApp credits included
  • 60 days Analytics & customer history
  • QR code self check-in & kiosk
  • Floor plans
Start a 7-day trial for free

Business

For multi-location operators looking to run their business efficiently

$119/month billed annually
  • 5 business locations included
  • Unlimited waitlists
  • Unlimited reservations
  • Unlimited customer visits
  • Unlimited staff accounts
  • Unlimited email notifications
  • 1000 SMS/WhatsApp credits included
  • 90 days Analytics & customer history
  • QR code self check-in & kiosk
  • Priority support
  • Floor plans
Start a 7-day trial for free

Frequently asked questions

What is the best Waitlist Me alternative for multi-location businesses?

WaitQ is a practical Waitlist Me alternative for businesses running more than one location. Grow includes 2 locations and Business includes 5 on one subscription, from $49/month billed annually, with push, SMS, WhatsApp and email on every plan.

Is WaitQ cheaper than Waitlist Me?

For more than one location, yes. Waitlist Me Premium costs $27.99/month per location billed annually, so two locations cost about $56/month, while WaitQ's Grow plan covers 2 locations for $49/month. For a single location, the entry prices are close: $27/month for WaitQ Starter and $27.99/month for Waitlist Me Premium.

Does Waitlist Me support WhatsApp notifications?

No. Waitlist Me sends notifications by SMS and, in the US and Canada, automated phone call, with no WhatsApp on any plan. That matters in Europe, Latin America, Southeast Asia and Australia, where WhatsApp is often the main messaging app.

Does Waitlist Me charge separately for each location?

Yes. Each location needs its own subscription to run its own waitlist. WaitQ's Grow and Business plans cover 2 and 5 locations on one subscription.

How much does Waitlist Me cost per month?

Waitlist Me Premium costs $27.99/month per location billed annually, or $34.99/month billed monthly, with 1,000 notifications included. Pro costs $47.99/month and Platinum $79.99/month billed annually, and extra notifications cost $0.02 each.

Is Waitlist Me available in all countries?

No. Waitlist Me lists plans for six countries: the US, Canada, Australia, Mexico, New Zealand and South Africa. Outside the US and Canada, every text is billed separately from a prepaid balance.

For busy businesses

Smarter queue management starts here

Let customers join from their phone, wait wherever they like and come back when it's their turn. Unlimited visits on every plan.

Start WaitQ for free

Free 7-day trial · No credit card required

WaitQ

About the author

Bruno B.LinkedIn

Bruno is one of the co-founders of WaitQ, currently the Marketing & Growth Lead. He has spent over a decade leading marketing strategies for SaaS companies across Europe, the US, and Asia.