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How to create your first location

Add a location, set its basic details, and make it ready for lists and public pages.

A location is the place where your team serves customers. Each location can have its own hours, queues, booking lists, public pages, and floor plans.

1. Start a new location

Open the location selector in the sidebar and select Create location. Enter the location name and the requested contact and address details. Use a name that staff and customers will recognise.

2. Review its settings

Review General (name, contact details, and address), Working hours, Location capacity, and Branding. The Check-in and TV display settings become available in Edit location after the location is created.

3. Create and open the location

Select Create location. Then choose the new location in the sidebar and open its Location overview, where Create list lets you add a queue, reservation list, or guest list. A location needs at least one list before customers can join or book.

4. Test before sharing

Create the list you need, configure its form and hours, and turn on its customer-facing option when required. From the Location overview, open Check-in to test Public check-in or kiosk mode. Submit one test entry and confirm that it appears in the dashboard.

If your plan limits the number of locations, WaitQ will ask you to choose a compatible plan before adding another one.