How to change a staff member's access

1. Open the user

Go to Settings → Staff users and select the team member to open Edit user. Confirm the email so you do not edit the wrong account.

2. Update permissions

Change the role (Admin or Staff) or, for Staff, the assigned Locations. No locations selected means access to all locations. The owner's role and email addresses can't be changed. Keep administrative access limited to people responsible for configuration and account management.

3. Save the changes

Select Save changes. Ask the user to refresh WaitQ or sign in again if the navigation still reflects their previous access.

4. Verify the result

Check that the person can complete their daily actions and cannot open locations or settings outside their responsibility.