How to set up the self-service kiosk

Turn a tablet into a customer check-in point for your active queues.

Kiosk mode lets customers join on a shared tablet or touch screen at your location.

1. Enable Kiosk

Open Locations, edit the location, and turn on Kiosk under Features. Save the location.

2. Prepare the lists

Open the queues available at that location. Review their join forms and remove fields that are difficult to enter quickly on a shared screen.

3. Open the kiosk

Use the location's kiosk action on the device. Lock the device to that browser or app where possible, keep it charged, and place it where staff can assist.

4. Test privacy and reset behaviour

Submit a test entry. Confirm that it reaches the correct queue and that the kiosk returns to its starting screen without leaving the previous customer's details visible.