WaitQ: The Waitwell alternative for SMBs
WaitQ is the Waitwell alternative that gives you digital check-in, real-time queue control, and unlimited customers served on a flat monthly rate.
5-minute setup • No app downloads • Unlimited visits
Why switch from Waitwell?
WaitWell is built for healthcare clinics, government offices, and higher-education service centers running configurable workflows across many departments. That shows up in how it's priced and set up: plans charge per location, the Starter tier caps you at 100 visits a month before you pay for overages, and WhatsApp isn't part of the notification mix.
If you run a restaurant, salon, barbershop, or retail store, you don't need department-level routing rules or a platform sized for a hospital lobby. You need customers to join a queue in seconds and hear from you the moment their table or chair opens up, on the channel they actually check, without a visit cap or a location fee eating into a busy month.
Waitwell vs WaitQ at a glance
Waitwell
Built for regulated, multi-department organizations
Healthcare, government, and higher-education service centers with configurable, department-level workflows.
Visit caps on the entry plan
The Starter plan tops out at 100 visits a month before you need to upgrade or pay for overages.
Priced per location
$29/month per location on Starter, $55/month per location on Basic. Every site you open adds a new bill.
No WhatsApp notifications
Customers hear from you by SMS, email, voice, or in-app messaging, not WhatsApp.
WaitQ
Focus on SMBs
Salons, restaurants, clinics, barbershops, events. WaitQ is sized for the businesses that run one queue every day, not fifty departments.
Unlimited visits on every plan
No visit cap, no overage fees, whether you're serving 50 or 5,000 customers a month.
Flat monthly pricing
Starts at $27/month for one location. Additional locations add $20/month, not a second subscription.
SMS, WhatsApp, and email
Customers pick the channel that works for them, including WhatsApp, on every plan.
Why do businesses choose WaitQ over Waitwell
You run a walk-in business, not a service department
WaitWell is built for organizations juggling multiple departments, regulated intake, and role-based permissions. WaitQ is built for the queue you actually run: one line, one team, customers who want in and out fast.
You don't want a visit cap or a missing channel
WaitWell's Starter plan stops at 100 visits a month, and none of its plans notify customers over WhatsApp. WaitQ includes unlimited visits and WhatsApp notifications starting on the Starter plan.
You want flat pricing as you add locations
WaitWell charges per location on every tier, so a second site means a second bill. WaitQ's plans come with included locations, and you can add extra for $20/month instead of a new subscription.
Why walk-in businesses switch to WaitQ
Unlimited customers
Every plan of WaitQ comes with unlimited queue entries and waitlists. We don't cap your well-earned growth.
Public display
Display waiting times on any device: TVs, tablets or phones without the need for new hardware.
Self-service kiosk
Customers check themselves in via QR code, no app to download, no staff needed at the door.
Virtual waiting room
Customers see their position in the queue in a virtual waiting room, fully customized with your branding.
Valuable wait data
Real-time insights improve service and historical data informs long-term operations.
Setting up WaitQ takes 5 minutes
Leave the visit caps behind and embrace a more flexible, intuitive system to manage your queue.
Check in customers in a breeze
Customers scan a QR code or join from their branded check-in page. No app, no front desk bottleneck, no hardware to install.
Manage your queue
See who's waiting, who's scheduled a booking. No complicated setup, no daily PIN resets.
Notify their turn
SMS, WhatsApp, or email: customers wait wherever they want and come back when it's their turn.
Choose the plan that fits your operation
Start a 7-day free trial today. No credit card required.
Starter
For small businesses looking to optimize their operation
- 1 business location
- Unlimited waitlists
- Unlimited reservations
- Unlimited customer visits
- 5 staff accounts
- Unlimited email notifications
- 100 SMS/WhatsApp credits included
- 30 days Analytics & customer history
- QR code self check-in & kiosk
Grow
RecommendedFor busier businesses that need more capacity and fewer headaches
- 2 business locations included
- Unlimited waitlists
- Unlimited reservations
- Unlimited customer visits
- 20 staff accounts
- Unlimited email notifications
- 400 SMS/WhatsApp credits included
- 60 days Analytics & customer history
- QR code self check-in & kiosk
Business
For multi-location operators looking to run their business efficiently
- 5 business locations included
- Unlimited waitlists
- Unlimited reservations
- Unlimited customer visits
- Unlimited staff accounts
- Unlimited email notifications
- 1000 SMS/WhatsApp credits included
- 90 days Analytics & customer history
- QR code self check-in & kiosk
- Priority support
Replace Waitwell before your next busy day
The queue doesn't stop moving. Neither should your business.
5-minute setup • No app downloads • Unlimited visits