WaitQ: the QueueAway alternative in the UK
Yes, the entry price on QueueAway is lower, but the gap opens once you look at what's actually included. WaitQ bundles unlimited customers, queues, bookings, and a set amount of text messaging into every plan.
5-minute setup • Queues & bookings together • Analytics from day one
Queue Away vs WaitQ
QueueAway and WaitQ both run digital queues for UK walk-in businesses: barbershops, salons, retail, hospitality and one-off events. Both let customers join without downloading an app, by scanning a QR code or opening a link, and both show a live position so people can wait wherever they like instead of crowding a doorway.
Similarities end there. QueueAway is built for walk-in queuing only, with no appointments or booking features. WaitQ runs queues and bookings from the same dashboard on every plan, so a host isn't switching between two tools to manage the same floor. There's reporting included on all plans and aa set number of SMS and WhatsApp messages in each plan price itself.
How do QueueAway and WaitQ compare?
How does WaitQ and QueueAway pricing compare?
- WaitQStarts at £27 with 100 SMS/WhatsApp credits included. Grow (£49) includes 400 text credits in 2 locations while Business (£119) comes with 1,000 text credits and 5 locations. Unlimited queues, bookings and visits in all plans.
- QueueAwayStarts at £14.99 with unlimited visits at a single-location. No notifications, reports or analytics included. More locations require a quote and a formal sales process.
Why choose WaitQ over QueueAway?
Modern, intuitive UI
You need an easy-to-use tool that is beautifully designed and works seamlessly with no training or compatibility issues. WaitQ is all this and has no app downloads for either customers or staff.
One dashboard for queues and bookings
QueueAway does one thing and keeps it simple: a walk-in queue that's easy for customers to join. WaitQ runs queues and bookings together with no extra charges, for businesses that also takes scheduled visits.
Transparent pricing
With QueueAway, growing past 1 location means asking for a custom quote, since pricing isn't published anywhere. WaitQ's Grow and Business plans include 2 and 5 locations respectively, so expanding doesn't start a pricing conversation from scratch.
Manage bookings and walk-ins side-by-side with WaitQ
Do more with WaitQ
On-brand from the first hello
Your logo, colors, and check-in form, branded the moment a customer scans in your waitlist.
Analytics from day one
Real-time insights improve service and historical data informs long-term operations. Included in all plans.
Flat multi-location pricing
Add locations at a published rate, no per-location math.
Browser-based staff app
Manage the queue from any phone, tablet, or kiosk. No proprietary hardware or app needed.
Unlimited customers
No caps on waitlists, bookings or customers, on any plan.
Choose the plan that fits your operation
Start a 7-day free trial today. No credit card required.
Starter
For small businesses looking to optimize their operation
- 1 business location
- Unlimited waitlists
- Unlimited reservations
- Unlimited customer visits
- 5 staff accounts
- Unlimited email notifications
- 100 SMS/WhatsApp credits included
- 30 days Analytics & customer history
- QR code self check-in & kiosk
Grow
RecommendedFor busier businesses that need more capacity and fewer headaches
- 2 business locations included
- Unlimited waitlists
- Unlimited reservations
- Unlimited customer visits
- 20 staff accounts
- Unlimited email notifications
- 400 SMS/WhatsApp credits included
- 60 days Analytics & customer history
- QR code self check-in & kiosk
Business
For multi-location operators looking to run their business efficiently
- 5 business locations included
- Unlimited waitlists
- Unlimited reservations
- Unlimited customer visits
- Unlimited staff accounts
- Unlimited email notifications
- 1000 SMS/WhatsApp credits included
- 90 days Analytics & customer history
- QR code self check-in & kiosk
- Priority support
One flat price. Queues, bookings, and messaging included.
QueueAway starts cheaper but WaitQ bundles queues, bookings, and a set amount of SMS and WhatsApp messaging into one plan to help scale your business.
5-minute setup • Queues & bookings together • Text messages included, not metered