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How to add a booking manually

Create a booking for a customer from its reservation list.

1. Open the reservation list

Open the location and select the appropriate reservation list and date.

2. Select Add booking

Choose Add booking, then select the service, date, and available time. Staff-created bookings still use the list's availability, advance-notice, and capacity rules.

3. Enter customer details

Complete the required fields and confirm contact details. Enter the customer’s name in the name field. When party size is collected, keep it within the list’s minimum and maximum.

4. Choose how to notify the customer

Select the notification channel for the confirmation, such as SMS, WhatsApp, or email, or choose Don't notify. SMS and WhatsApp messages use credits; email is free.

5. Confirm the booking

Select Add booking and check that it appears at the correct time. Tell the customer whether a confirmation was sent and how they can manage the booking.