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WaitQ: The top Qwaiting alternative for growing businesses

WaitQ is the Qwaiting alternative for small and medium businesses that gives you unlimited customers and visits, served on a flat monthly rate.

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5-minute setup • No app downloads • Unlimited visits

WaitQ: The top Qwaiting alternative for growing businesses

Qwaiting vs WaitQ

Qwaiting is built for large, multi-department deployments: hospitals, banks, government offices, airports. Its feature set reflects that, biometric and facial recognition check-in, AI-powered wait prediction, 30+ language voice announcements, single sign-on across locations. That depth is genuinely useful for an organization managing queues across dozens of departments or branches.

However, most walk-in businesses don't need facial recognition to run a Saturday afternoon queue, and Qwaiting's pricing reflects the deployment it's built for: a $207/month starting tier (billed annually) that doesn't yet include SMS, analytics, or appointment booking. WaitQ is built for the other end of that spectrum, a single queue running in minutes, with SMS, WhatsApp, email, analytics, and bookings already included at $27/month.

How do WaitQ and Qwaiting compare?

WaitQ
Qwaiting
Core functionalities
Digital queue
✅
✅
Virtual waiting room
✅
✅
Appointments / bookings
✅ All plans
⚠️ Add-on on Business, included from Enterprise
Guest lists
✅
❌
Features
Unlimited visitors
✅
✅
QR code check-in
✅
✅
AI wait time estimation
✅
✅
Biometric and facial recognition check-in
❌
✅
API access
❌
✅
Customize design
✅ All plans
⚠️ Only on Business and up
Multi-language support
✅ All plans
⚠️ Only on Business and up
Analytics and reporting
✅ All plans
⚠️ Only on Business and up
Notifications
Included in plan
Unlimited emails & set amount of SMS/WhatsApp depending on plan
Unlimited emails only, the rest are add-on charges
Email
✅
✅
SMS
✅ All plans
⚠️ Add-on on Business and Enterprise, included on Custom
WhatsApp
✅
❌
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Main differences between Qwaiting and WaitQ

Qwaiting

Enterprise-oriented

Built for banks, hospitals, and government offices and even Changi Airport in Singapore.

No WhatsApp notifications

Qwaiting supports SMS on Business plan and up and email but has no WhatsApp support.

Feature-heavy setup

Multiple modules, digital signage configuration, and appointment setup mean more setup and training time. A burden if you don't use all of it.

Starts at $207/month per location

Entry plan starts at $207/month per location. Unlimited visits.

WaitQ

Focus on growing businesses

Designed for restaurants, barbershops, clinics, salons, retail shops, and hotels.

Whatsapp, SMS and email notifications

WaitQ covers Whatsapp alongside SMS and email. All plans include a set amount of credits.

Live in 5 minutes

QR code, live queue display, and staff accounts work out of the box on any device. No hardware, no training, no onboarding call.

Starts at $27/month

Starts at $27/month for single-location businesses. Unlimited visits.

How does WaitQ and Qwaiting pricing compare?

In WaitQ, every plan already includes text notifications, analytics, and bookings, so the only real decision left is how many locations and staff you need.

  • Qwaiting
    Entry plan starts at $207/month per location (billed annually). Upper plans unlock branding, multi-language, bookings and analytics. 14-day free trial.
  • WaitQ
    Entry plan starts at $27/month for a single-location business (billed annually). Grow and Business plans come with 2 and 5 locations included. Unlimited queues, bookings and visits on all plans. 7-day free trial.

What it costs to match WaitQ's Starter plan on Qwaiting

Qwaiting's model is built in tiers: the entry plan doesn't include customer flow basics like reporting, multi-language support or appointments.

WaitQ
Qwaiting
To get....
Email notifications
Included, Starter ($27/mo)
Included, Starter ($207/mo)
Appointments / bookings
Included, Starter ($27/mo)
Extra cost on Business ($290/mo); included from Enterprise ($332/mo)
Wait analytics
Included, Starter ($27/mo)
Not included until Business ($290/mo)
2 locations
Included in Grow ($49/mo)
Not published below Custom ($540/mo)
5 locations
Included in Business ($119/mo)
Not published below Custom ($540/mo)

What WaitQ always gives you access to

Unlimited customers

Every plan of WaitQ comes with unlimited queues, bookings and customers. We don't cap your well-earned growth.

Unlimited customers

Fully on-brand experience

Your logo, colors, and check-in form, branded the moment a customer scans in.

Fully on-brand experience

Queues and appointments together

Run walk-ins and bookings from the same dashboard, no extra charge.

Queues and appointments together

WhatsApp, SMS, and email

Reach customers on the channel with the best open rates in your market.

WhatsApp, SMS, and email

Valuable wait data

Real-time insights improve service and historical data informs long-term operations.

Valuable wait data

Choose the plan that fits your operation

Start a 7-day free trial today. No credit card required.

Annual saves up to 23%

Starter

For small businesses looking to optimize their operation

$27/month billed annually
  • 1 business location
  • Unlimited waitlists
  • Unlimited reservations
  • Unlimited customer visits
  • 5 staff accounts
  • Unlimited email notifications
  • 100 SMS/WhatsApp credits included
  • 30 days Analytics & customer history
  • Kiosk & QR code check-in
Start a 7-day trial for free

Grow

Recommended

For busier businesses that need more capacity and fewer headaches

$49/month billed annually
  • 2 business locations included
  • Unlimited waitlists
  • Unlimited reservations
  • Unlimited customer visits
  • 20 staff accounts
  • Unlimited email notifications
  • 400 SMS/WhatsApp credits included
  • 60 days Analytics & customer history
  • Kiosk & QR code check-in
Start a 7-day trial for free

Business

For multi-location operators looking to run their business efficiently

$119/month billed annually
  • 5 business locations included
  • Unlimited waitlists
  • Unlimited reservations
  • Unlimited customer visits
  • Unlimited staff accounts
  • Unlimited email notifications
  • 1000 SMS/WhatsApp credits included
  • 90 days Analytics & customer history
  • Kiosk & QR code check-in
  • Priority support
Start a 7-day trial for free

Nothing to unlock later

SMS, WhatsApp, email, analytics, and bookings ship with every plan. Set up your queue and you already have everything, no add-on list waiting for you next month.

5-minute setup • Free 7-day trial • Unlimited visits and queues

Start WaitQ for freeSee pricing