Billing & plans
Understand plans, limits, notification credits, invoices, and cancellation.
How to choose the right WaitQ planCompare plans using the locations, staff, modules, analytics history, and messages you need.How to change your subscriptionMove to a compatible plan and review the billing cycle before confirming.Plan limits explainedUnderstand how locations, staff, modules, analytics history, and notification allowances affect access.How notification credits workUnderstand which messages use credits and how monthly and additional balances are consumed.What happens when you reach a plan limitKnow what to expect when usage reaches a location, staff, feature, or message allowance.How to buy additional notification creditsAdd SMS and WhatsApp capacity without waiting for the monthly allowance to refresh.How to update billing detailsOpen the billing portal to manage payment and customer billing information.How to find invoices and payment historyUse the billing portal to review available invoices, charges, and receipts.How to cancel a subscriptionReview the end date and account effect before scheduling plan cancellation.What happens to your account after cancellationUnderstand access before and after a paid subscription reaches its end date.