WaitQWaitQ
Log in

Walk-ins and appointments in one salon queue

Clients join by QR code or booking link, choose their stylist and get notified when it’s their turn. No app for them, no per-client fees for you.

Start WaitQ for free

Unlimited clients • No app downloads • No per-client fees

Walk-ins and appointments in one salon queue

See every booked client and walk-in on one screen

How WaitQ works at hair & beauty salons

Whether you run a boutique color studio, a nail bar, or a walk-in-friendly salon, WaitQ turns front-desk mayhem into a smooth, professional experience.

Clients check-in
1

Clients check-in

Clients scan a QR code at the door or join from your booking link.

More about check-in page
Queue without queuing
2

Queue without queuing

Clients get a wait time estimate at a virtual waiting room, staying in the loop even if they step away.

See virtual waiting room
Your team stays in control
3

Your team stays in control

Stylists manage their real-time queue and call the next client with a single tap.

Explore notifications

Manage queues and appointments in one system

WaitQ handles scheduled appointments as well. No scattered systems with one smooth guest flow. See queues and upcoming appointments with no toggling between tools to know what's coming next.

Walk-in queues

Run separate queues by stylist or technician so each team member knows exactly what their day looks like.

Walk-in queues

Appointments

Accept appointments alongside queues and keep your calendar accurate, with no overlaps.

Appointments

Your clients, your bookings, one flat price.

  • Unlimited clients, queues and bookings
    Unlike other platforms, we don't cap or charge extra by the number of clients you serve. Busy Saturdays never push you into a higher tier.
  • No new hardware or devices
    WaitQ is set up on your front desk tablet, your phone, or a TV screen in reception with zero training or fees.
See WaitQ plans
Your clients, your bookings, one flat price.

Why hair and beauty salons love WaitQ

Fully on-brand

Add your logo and colors and make bookings and waiting lists look like it's part of your business.

Fully on-brand

Unified customer flow

One live view of every chair, every booking and every client waiting.

Unified customer flow

Notifications

Text clients via SMS or WhatsApp when their barber is ready, cutting no-shows without a phone call.

Notifications

Easy check-in

Clients join the queue themselves from a branded page or QR code at your door. No apps, no accounts needed.

Easy check-in

Wait analytics

See your busiest hours and how demand spreads across stylists.

Wait analytics

Improve revenue, reviews, and repeat visits

Badly managed front-door queues damage your salon in different ways.

Before WaitQ

Clients walk in and don't know where they stand

Constant walk-ins hover near reception, interrupt stylists mid-blowout, and disrupt the flow.

No realistic wait time upfront

No visibility on your waiting list means no way to manage it. Specially when three clients want the same person.

Walk-ins leave and don't come back

Frustrated walk-ins don't wait or come back. You lose future cuts and your competitor gains a client.

With WaitQ

Clients know their wait at all times

They join the list from their phone, shop next door while they wait and get a text when their stylist is ready.

Actual data on your wait times

Know which stylist is finishing up, who's 10 minutes into a color treatment, and who's next in the queue. No guessing.

More retained walk-ins, more revenue

Clients who wait comfortably come back. Their whole experience is elevated and they even buy the shampoo.

Frequently asked questions

Why do salons need a queue management system?

A queue management system is a digital tool that helps salons manage walk-in clients. Instead of paper lists, you add clients to a digital queue, track their place, and get notified when it's their turn. The data tracked also helps monitor and improve operations and staffing over time.

How do clients join the waitlist? Do they need to download an app?

No apps needed. Clients join from a QR code or a link in their phone’s browser. They don’t need an app or an account.

Can clients choose a specific stylist?

Yes. Each stylist or technician can have their own list of walk-ins or bookings. Clients pick who they want when they open your booking link.

Can I run separate queues for different services, like nails and hair?

Yes. WaitQ lets you run multiple queues simultaneously: one for nail technicians, one for stylists, or any combination that matches how your salon is set up. Clients join the right queue from the start, so there's no confusion at the front desk.

Can I use WaitQ alongside my current booking app?

Yes. Many salons keep a booking app for new-client discovery and use WaitQ for walk-ins and the clients who book with them directly. Both appear in one live view, so reception can plan walk-ins around the booked day.

Can clients join the waitlist before they arrive?

Yes. You can share a link or QR code to your check-in page on your Instagram, Google listing so clients can join remotely and arrive right as their turn comes up, instead of having to wait inside.

Can WaitQ handle appointments too?

Yes. You can manage walk-ins and appointments side-by-side on the same dashboard so you never lose control of the customer flow.

Is there a fee per client or per booking?

No. Every plan includes unlimited client visits, queues and bookings. Email and push notifications are unlimited, and SMS and WhatsApp messages come from a monthly allowance that depends on your plan.
For busy salons

Keep every chair moving, even on your busiest day

WaitQ ensures your clients are informed, your staff is focused, and your chairs filled.

Try WaitQ for freeSee pricing

Unlimited clients • No app downloads • No per-client fees