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Reservations that work with your walk-in queue

Take bookings online, keep availability accurate, and manage reservations and walk-ins from one clear view. Guests book in seconds and your team stays in control of every service.

From booking to arrival in three simple steps

Give guests a smooth booking experience without adding more admin for your team.

Share your booking link

Share your booking link

Add your reservation page to your website, Google Business Profile, or social channels. Guests book from any device without downloading an app.

Guests choose a time

Guests choose a time

Customers select an available date, time, party size, and service. WaitQ only shows the slots you have configured.

Your team manages the day

Your team manages the day

See upcoming reservations, check guests in, update their status, and keep walk-ins moving from the same workspace.

Set availability around the way you operate

You decide when customers can book and how much capacity is available. WaitQ turns those rules into a simple, mobile-friendly reservation experience.

  • Flexible booking hours
    Offer reservations only on the days and times that suit each location.
  • Capacity controls
    Control how many bookings can start in each time slot so the floor never gets overloaded.
  • Services and durations
    Let guests choose the right service while you define how long each booking occupies your capacity.
  • Booking lead times
    Set how far ahead guests can reserve and prevent last-minute bookings when you need preparation time.

One front-of-house view for bookings and walk-ins.

No special equipment. No app downloads. No disconnected calendars.

Everything you need for a smoother reservation day

Live availability

Available times update as bookings are made, keeping every guest on the same schedule.

Automatic confirmations

Give guests immediate confirmation with the booking details they need.

Guest details

Collect names, contact details, party size, services, and useful notes before arrival.

Easy status updates

Track upcoming, arrived, seated, completed, cancelled, and no-show bookings at a glance.

Multiple locations

Run separate schedules and booking rules for every location from one account.

Google reservations ready

Connect your availability to the places guests already discover your business.

A calmer day for staff and guests

Plan ahead without losing walk-in flexibility
For your team

Plan ahead without losing walk-in flexibility

  • See the day's bookings before the rush begins
  • Balance reserved capacity with your live waitlist
  • Keep every guest status and note in one place
Book confidently from any device
For your guests

Book confidently from any device

  • Choose from genuinely available times
  • No account creation or app download required
  • Receive clear booking details and updates

Make every booking feel effortless

Open reservations online, keep the day organized, and give guests a better way to plan their visit.

5-minute setup • Free 7-day trial • No app downloads

Online Reservation System for Walk-In Businesses - WaitQ | WaitQ