How to cancel a subscription

Review the end date and account effect before scheduling plan cancellation.

1. Open Subscription

Select Subscription for the correct business. You need billing permission.

2. Select Cancel plan

Choose Cancel plan and read the confirmation. It shows the effective end date when one is available.

3. Confirm cancellation

Complete the action only after reviewing active locations and operational needs through the end of the term.

4. Verify the status

Return to the subscription page and confirm that cancellation is scheduled. Keep the displayed end date for your records.

If billing is partner-managed, contact that partner to change the subscription.