1. Open Subscription

Select Subscription from the business navigation. Only an authorised billing user can make changes.

2. Choose a plan

Select Change plan or View plans and compare the available options. Plans below your current location or staff usage cannot be selected.

3. Review billing

Choose the billing cycle and check the price, included limits, and effective subscription details.

4. Confirm and verify

Complete the billing flow. Return to Subscription and confirm the active plan and limits. If the change remains pending, do not repeat checkout until its status is clear.